Frequently Asked Questions
Yes, we provide detailed receipts for all services. If you’re billing your insurance company or need documentation for your records, we’ll give you an itemized receipt showing the services provided, mileage, and charges. This makes it easy to submit for reimbursement if you paid out-of-pocket or for your personal records.
Safety first! If you’re on the side of Highway 287 or another busy road, stay inside your vehicle with your seatbelt on if it’s safe to do so, and turn on your hazard lights. If you feel unsafe in your vehicle due to traffic, move to a safe location away from the roadway. In winter conditions, stay warm and keep your phone charged. We’ll give you an estimated arrival time when you call, and our driver will contact you when they’re close. If anything changes or you feel unsafe, call us back and we’ll update you on the driver’s location.
No. If you’re using roadside assistance coverage through your auto insurance policy, requesting services like towing, jump-starts, or tire changes typically does not count against your insurance premium the way an accident claim could. Roadside assistance is separate from your collision or comprehensive coverage. However, if you use the service frequently, it’s worth checking with your specific insurance provider about their policies. Most customers find they can use roadside assistance several times per year without any impact on their rates.
Yes, all of our tow truck operators are Wreckmaster certified, which is the industry’s leading training and certification program for professional towing and recovery. This means our team has received comprehensive training in safe towing techniques, proper equipment use, vehicle recovery, and damage prevention. We take pride in our professionalism and expertise—your vehicle is in experienced hands with Great Divide Towing.
We’re based in Lander and serve all of Fremont County, including the surrounding communities and highways. Our service area includes Highway 287 toward Dubois, routes toward Riverton, and the rural and backcountry areas throughout the region. If you’re unsure whether we can reach your location, just give us a call at 307-349-7476 and we’ll let you know. We’ve successfully helped people in some pretty remote locations!
Absolutely. You have the right to choose where your vehicle is towed, and we’ll take it to the dealership, mechanic, or location of your choice within our service area. Whether you have a trusted local mechanic in Lander, want to take it to a dealership in Riverton, or just need it towed to your home, we’ll transport your vehicle wherever you need it. If you’re not sure where to go, we can recommend reputable local repair shops, but the final decision is always yours.
If you’ve locked your keys in your car we provide lockout services to help you get back into your vehicle quickly. Our trained tow truck operators use professional tools and techniques to unlock vehicles without causing damage to your locks, upholstery, paint, windows or weather stripping. This service is much more affordable than breaking a window and typically takes just a few minutes once we arrive. We’ve helped countless Lander residents and visitors who’ve accidentally locked their keys inside—it happens to everyone!
Yes, we tow motorcycles safely using our flatbed tow truck. Whether your bike broke down on Highway 287 or you need motorcycle transport for another reason, we can secure it properly on our flatbed tow truck for damage-free transport to your destination. Just let us know you have a motorcycle when you call so we can ensure our tow truck operator is prepared with the proper soft strap tie-downs and equipment to ensure that no damage occurs during the towing process.
Yes! Not every roadside problem requires a full tow, and we’re equipped to handle those common issues right on the spot. We provide battery jump-starts, flat tire changes, lockout services, and fuel delivery. If we can get you back on the road quickly without a tow, that’s what we’ll do. These services are often much more affordable than towing and can save you time and hassle. Just call us and describe your situation—we’ll send a tow truck operator with the right tools to help.
Backcountry vehicle recovery is one of our specialties. We have the equipment and experience to reach vehicles that are stuck on forest service roads, bogged down in mud or snow, or stranded at remote trailheads near the Wind River Range. Our recovery services include winching and extraction for vehicles that are stuck but not necessarily broken down. We understand that Lander’s outdoor recreation opportunities sometimes lead to challenging situations, and we’re prepared to help you get back on solid ground.
Absolutely. Our flatbed tow trucks are specifically designed to safely transport all-wheel drive vehicles, four-wheel drive trucks and SUVs, and other vehicles that have issues where towing it with two wheels on the ground may cause further damage. Flatbed tow trucks lift your entire vehicle off the road surface, protecting your drivetrain and transmission from damage. Whether you drive a Subaru, a lifted 4×4 truck, or any other AWD/4WD vehicle, we have the right equipment to tow it safely.
Yes! We work with most major insurance companies that offer roadside assistance coverage, as well as AAA and other motor clubs. If you have roadside assistance through your auto insurance policy, we can provide you whatever covered services you require. Just let us know when you call, and we’ll ensure that we provide you with a receipt you can submit to your roadside insurance provider. Even if you don’t have roadside coverage, we offer competitive rates and accept cash, credit cards, and debit cards for payment.
Towing costs vary based on several factors including the distance of the tow, your vehicle type, and whether special equipment like winching is needed. We provide upfront, transparent pricing when you call us—no surprise fees. A typical local tow within Lander generally starts around $100-$150, while longer distances or backcountry recovery operations may cost more. We’ll always give you a clear price before beginning any work so you can make an informed decision. If you have roadside assistance through your insurance, we work with most major providers and can provide you with a receipt you can submit for reimbursement.
Our response times depend on your location and current weather conditions, but we typically reach customers within 30 to 45 minutes in the Lander area. During severe winter weather or if you’re in a remote backcountry location, it may take a bit longer, but we’ll give you an honest estimate when you call. We dispatch immediately and keep you updated on our driver’s arrival time. We’re available 24/7, so whether it’s 2 a.m. on a Sunday or during a holiday, we’ll answer your call and get help on the way.